1. Introduction

At Aitrez Solutions Group, we prioritize and respect the privacy of our clients and partners. This privacy policy outlines how we collect, use, share, and protect the personal information you provide us. By engaging with our services, you acknowledge and agree to the terms outlined in this policy.

2. Information We Collect

• Personal Data: Includes, but is not limited to, names, email addresses, phone numbers, mailing addresses, billing information, and other pertinent details necessary for service provision.
• Usage Data: Information regarding your interactions with our services, such as pages visited, features utilized, and links clicked.
• Device Data: Information about the device used to access our services, including device type, operating system, unique device identifiers, and geolocation data.

3. Methods of Data Collection

• Direct Provision: We collect information directly from you through online forms, contracts, and direct communications.
• Automatic Collection: Certain data is automatically collected when you use our services via cookies, server logs, and similar technologies.
• Third-Party Sources: We may acquire information from public sources or trusted third parties for verification or enhancement of our services.

4. Utilization of Information

• Service Delivery: Your personal data is used to deliver and enhance our services, process payments, and maintain communication with you.
• Marketing and Promotional Activities: With your consent, your information may be utilized to send updates, promotions, and offers related to our services.
• Analytics and Service Improvement: Data is employed to analyze service usage and improve user experience.

5. Legal Bases for Data Processing

Our processing of your personal data is based on relevant legal grounds, including consent, contract fulfillment, compliance with legal obligations, and legitimate interests.

6. Information Sharing with Third Parties

• Service Providers: We share information with third-party service providers who assist in business operations such as hosting, payment processing, data analysis, customer service, and marketing.
• Legal Compliance and Security: Your information may be disclosed to comply with legal requirements, respond to legal proceedings, prevent fraud, or protect user safety.
• International Data Transfers: When transferring personal data outside your jurisdiction, we ensure appropriate security measures are in place to safeguard your information.

7. Information Security

We implement comprehensive technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no system is entirely secure, and we cannot guarantee absolute data security.

8. Data Retention

We retain your personal information only for the period necessary to fulfill the purposes for which it was collected or as required by law.

9. User Rights

• Access and Correction: You have the right to access your personal data and request corrections for any inaccuracies.
• Deletion and Objection: You may request the deletion of your personal data or object to its processing under certain conditions.
• Consent Withdrawal: You can withdraw your consent for data processing at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

10. Policy Modifications

We may revise this privacy policy periodically. Significant changes will be communicated through our website or via email notifications.

11. Contact Information

For inquiries, comments, or concerns regarding this privacy policy or our data handling practices, please contact us at [email address or phone number].