Privacy Policy | Aitrez Solutions Group

Privacy Policy

Effective Date: May 2025

1. Introduction

At Aitrez Solutions Group (“Aitrez”, “we”, or “our”), we value the privacy of our clients, users, and partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal data. By using our services or website, you agree to the terms outlined in this policy.

2. Information We Collect

  • Personal Data: Name, email, phone, address, billing details, and other identifiers necessary for business transactions.
  • Usage Data: Interactions with our website and digital platforms (e.g., pages viewed, clicks, actions).
  • Device Data: Browser, IP address, OS, location, and unique device identifiers.

3. How We Collect Data

  • Direct Submission: Forms, contracts, surveys, or communications directly with Aitrez personnel.
  • Automated Collection: Cookies, tracking pixels, and logs used on our website and platforms.
  • Third-Party Sources: Public databases, advertising partners, or affiliates as permitted by law.

4. How We Use Your Data

  • Service Provision: To operate, manage, and deliver our services effectively.
  • Communication: To respond to inquiries, send service updates, and provide client support.
  • Marketing: With your consent, we may send promotional emails or offers related to Aitrez services.
  • Analysis: To improve user experience and platform performance.

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds: your consent, fulfillment of a contract, legal obligation, or our legitimate interest in improving our services.

6. Sharing with Third Parties

  • Service Providers: Trusted third parties who perform functions on our behalf (e.g., hosting, analytics, CRM, email tools).
  • Legal Compliance: Disclosure as required to comply with applicable laws or in connection with legal claims.
  • International Transfers: We ensure data protection safeguards are in place when data is processed outside your jurisdiction.

7. Data Security

We implement administrative, technical, and physical safeguards to protect personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by applicable regulations.

9. Your Rights

  • Access & Correction: You may request access to and correction of your personal information.
  • Deletion & Objection: You may request deletion of data or object to processing in certain cases.
  • Withdraw Consent: You may withdraw your consent at any time without affecting previous lawful processing.

10. Policy Updates

This policy may be revised from time to time. Material changes will be communicated on our website or directly to affected users.

11. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us: